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Business Change Management

Business Change Management

Your Data Is Talking To You. Are You Listening?

On Aug 13, 2019 6:00:00 AM

/ Andrea Simon

Categories: Corporate Anthropology, data analysis, healthcare organizations and data, data as storytelling

More importantly, can you understand what it's saying? 

These days, more and more (and more) data keeps coming at us, and if you're like me, you're wondering what to do with all. Can it help you run your business better? Can it reveal important facts about your customers? Can it identify nonusers of your products or services and show you how to convert them into users?

For those in management and strategic planning in healthcare systems, can data help guide CEOs' decisions? Can it help hospitals respond more quickly to market and cultural shifts taking place all around them? These are all important questions.

To have meaning, data has to be visualized

As I write in my recent article in Healthcare Marketing Report, perhaps the true value of data lies not in the data itself but in how people visualize it. The challenge is our own brains, which tend to sort through incoming data and only capture those data points that affirm what we already know or believe to be true. The rest we simply discount or ignore.

I assert that to really understand the meaning of data, we need to take it and turn it into a story that helps people act upon it and share it, thereby influencing and leading others. (You can read my entire HMR article by clicking here.)

How to hear what your data is saying and turn it into the right story

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