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Business Change Management

Business Change Management

Change: Are You Going To Avoid It Or Embrace It?

On Aug 25, 2017 8:00:00 AM

/ Andrea Simon

Categories: Change Management, Trends From The Trenches, Culture Change

As a corporate anthropologist and culture change expert, I work with organizations that need or want to change. I'm an observer, constantly watching for emerging “trends from the trenches,” and I like to share them so that others too can see what's coming.

As I report in my recent article for Forbes.com, one of the biggest trends I'm noticing as I travel around the country is how business leaders are really struggling with today's breakneck pace of change. (You can read the article here.) Rather than embracing change and its possibilities for innovation and growth, they’re fleeing from it. Not good!

The trends are obvious but CEOs don't want to see them

Often, the biggest challenge for people is how to recognize what's happening right in front of them. But for today's CEOs, this is particularly scary because the degree of change is so greatthreatening their business models, fundamental beliefs and long-held strategies—that they feel lost, like the proverbial deer in headlights. But for those leaders who are willing to adapt and change with the times, new levels of productivity await them.

5 trends that today's business leaders should pay attention to:

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Are You At Risk Of Being Slammed By Disruptions?

On May 8, 2017 1:19:54 PM

/ Andrea Simon

Categories: Emerging Trends, Change Management, Managing change

I recently published an article on huffingtonpost.com which I thought you would find valuable for your business, particularly if you're a mid-market company worried about fast-approaching future trends and whether you're ready for the disruptions they will cause. I reproduce it here:

Why Are So Many CEOs Afraid Of The Future?

We might agree with Thomas Friedman as he writes in his book “Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.”

But I have been listening to, watching and working with CEOs in middle market companies that are, quite honestly, just afraid of the fast pace of change confronting them and their businesses. What I see are CEO’s literally afraid of the future. They seem unclear about what is going to “disrupt” them. All too often, they don’t even know whom to trust.

I thought I would share what I am seeing. Perhaps some of the ideas might offer lessons to learn. Careful you aren’t the proverbial “deer in the headlights” frozen by what is coming.

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You Have a New Strategy! How Can You Make it Happen? Part 1

On Apr 8, 2017 10:58:00 AM

/ Andrea Simon

Categories: Change Management, Corporate Anthropology, Corporate Culture


Previously, we wrote about our work with CEOs at ITESM in Mexico. These were 50 very smart, successful business leaders who brought us in to help them find new markets and change their corporate cultures. The real challenge, they told us, was how to change their organizations. There are a number of ways to create a more innovative culture, embed change processes into those old, established ones, and provide more skill-development and confidence so your employees can embrace change. I thought I would share with you some of the things we discussed so you can build your own tool kit for taking the new and making it happen.

Today, in this Part 1 of the discussion, I want to talk about one approach that you might takenamely, to bring in the consultants and let them help you design, develop and implement the new "you." Being management consultants, we often are brought in to do just thatbecome the chief strategists for an organization and help them go through the changes. Yet, we know that it is hard to build a new organization from the outside-in. It doesn't always work well and I want to start this blog with an illustrative case to show you some of the pitfalls that you must anticipate if you are going to use consultants wisely.

This particular client situation was one where those "other" consultants did not achieve the desired results. As a case study, it serves to illustrate how to re-think the best use of outside resources. Use consultants. Let them help your organization develop and implement a change in direction. But make sure those consultants understand how to Engage, Educate and Manage Expectationsthe key to the toolkitamong your own team. 

You may want to get to the toolkit right away so you can start to try this aproach  to take that new strategy and make it happen. Take a look at this webinar before you read furtheror read on!


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An Alarming, And Growing, Area of Concern: Burnout Among Medical Professionals

On Jul 19, 2016 9:35:06 PM

/ Andrea Simon

Categories: Healthcare, Andrea Simon, Change Management

For those of us who are consumers of healthcare (which is pretty much everybody), we go to a doctor or hospital expecting to be attended to by caring staff who are satisfied with their work and dedicated to the medical field, right? Boy, are we ever wrong.

Physician burnout is quickly becoming a crisis

Here at Simon Associates Management Consultants, we've recently been studying research on burnout among medical professionals and what I’ve found is truly troubling.
Faced with diminished compensation, consolidation of practices (ACOs) and constantly-shifting insurance structures, physicians are questioning their choice of careers. Nurses are working 12-hour, or even double, shifts. Every day, medical staff care for patients who are sick, ungrateful and often depressed. No wonder they’re burned out!

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10 Great Blue Ocean Strategy® Blogs

On May 3, 2016 6:00:00 AM

/ Andrea Simon

Categories: Andrea Simon, Change Management, Blue Ocean Strategy

As Blue Ocean Strategists, we love to read blogs posted by other BOS strategists about what they are finding. Here are some of the most-shared blog posts for you to browse (along with a couple of ours). I also added a video so you can learn about BOS in a visual way and think about it in new ways.

Maybe now is the right time to try a Blue Ocean Strategy process for your business? Without a doubt, it's the best way to respond to these changing times in a systematic way.

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Is Your Business Stuck? Maybe It Needs a New Corporate Culture!

On Mar 22, 2016 6:00:00 AM

/ Andrea Simon

Categories: Andrea Simon, Change Management, Culture Change, corporate anthropologist

 Is this how you feel, pushing your business forward? For far too many of our clients, growth has slowed. Maybe even stalled! Gone in the wrong direction? Let me share some of the illustrations and see if they fit your company?

  • One case was a fast growing entrepreneur who found his network shifting to other solutions.
  • A client in the B2B world was watching his competitors get acquired and the roll-ups were better able to buy and supply his clients. Growth was a challenge.
  • After a talk I gave to real estate brokers we heard the endless lament that they weren't growing because of how younger people bought homes.
  • In another case a real estate broker couldn't seem to find new agents.
  • Another was an insurance company that was frustrated that young people weren't getting married in their twenties any longer. So they weren't buying houses and needing insurance. In fact, those Millenials were renting apartments and not even buying cars.

When we looked at the business environments from the outside in, the problem seemed to be with those Millenials or the other solutions or the roll-up consolidations. "Not my problem" was the common retort. 

The solution was going to be hard if we had to change our societal trends. Instead, as corporate anthropologists we suggested that they look at their strategy and business to see if it was time to change their business model, their culture and their strategies.

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Why Isn’t Your Company Innovative?

On Feb 15, 2016 3:41:45 PM

/ Andrea Simon

Categories: Change Management

For years, I used to open my CEO workshops with this question: “Are you an active promoter of innovation?”  Every hand would go up. Then when I would ask for an "innovation" success story, all hands would go down. 

Eventually I realized that these business executives were raising their hands because they wanted to be seen as innovators. The reality was that they were long on promise and short on performance, or as I like to say, all sizzle and no steak. Just like these business leaders, most of us want to be innovators, but when it comes to actually making it happen, we often come up short. 

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CEO Wake Up Call: Get Out of Your Senior Executives’ Way and Lead

On Jan 27, 2016 11:30:00 PM

/ Cheryl McMillan

Categories: Change Management

Is most of your success attributed to your great execution? Were you a master at getting things done? As a result of your "doing" orientation, did your company grow? 

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How Do Consumers Really Use Your Brand? Hire Corporate Anthropologists

On Jan 26, 2016 3:00:00 PM

/ Andrea Simon

Categories: Andrea Simon, Business Anthropology, Change Management, Corporate Anthropology

Are you getting the sense that anthropologists are coming soon to a neighborhood near you? You might be right. Are you ready to be observed? 

Filming consumers in their natural habitats

According to Linda Tischler in an article in Fast Company not so long ago, “Ad agencies are hiring anthropologists and ethnographers to study and film consumers in their natural environments to see what they really eat, drink, and buy.”

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Starting A Business While Working At Another

On Jan 20, 2016 12:00:00 PM

/ Andrew Simon

Categories: Entrepreneurs, Change Management, Start-up Companies

I can’t tell you why but somehow I found myself on Fortune.com (December 28, 2015) and found an article entitled “The Best Way to Run a Startup With a Full-Time Job” by Belma McCaffrey, co-founder and CEO of Bould.

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