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Business Change Management

Business Change Management

Why Organizations Should Encourage Employees to Recognize Mistakes and Learn From Them

On Nov 7, 2019 6:00:00 AM

/ Andrew Simon

Categories: behavior change, business model innovation, business leadership

Every last one of us makes mistakes — that's a given. If you aren't making any mistakes, chances are you're not trying anything new, which is a mistake in itself. The famed UCLA basketball coach John "the Wizard of Westwood" Wooden said, "If you're not making mistakes, then you're not doing anything. I'm positive that a doer makes mistakes.”

Although they often feel like huge gaffes or missteps (especially when it’s you who’s made them), mistakes can lead to great ideas and innovation. But in reality, they are the stepping stones that propel us out of our comfort zone into the growing zone, where great lessons can be learned. After all, how can you tell if something works if you don't try it?

Contrary To Popular Belief, Mistakes Are Not Failures

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Entrepreneurs, Be Smart and Pick the Right People to Help You Grow

On Oct 16, 2018 10:00:00 AM

/ Andrew Simon

Categories: Entrepreneurs, business leadership, advisors for entrepreneurs


 

Being an entrepreneur is not for the faint-hearted!

It is not easy being an entrepreneur. Starting an entirely new type of business is never easy. If you are in a startup mode, you often must turn out a product or service, make the sales calls, run the books and at the same time ensure that you are following your business plan. Often you don’t have people in the organization to help you reflect on this plan; think about the business, and bounce ideas off.

Getting the right advice is not easy

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Hire Anthropologists! It Might Be Your Smartest Business Move

On Oct 13, 2018 7:27:00 AM

/ Andrea Simon

Categories: Andrea Simon, corporate anthropologist, Corporate Anthropology, anthropology, business change management, business leadership

Recently I was interviewed by INSIDE Public Accounting on the business applications of corporate anthropology. I will be speaking at IPA's 2018 PRIME Symposium conference, so this interview served as a kind of sneak peek into what I will focus on in the culture change workshop I'll be conducting. (You can read the entire interview here.)

My focus was on the importance of observational research to better understand why people behave the way they do, especially when interacting with a product or service. By observing behaviors, anthropologists are trained to see things people do not always know they are doing. These observations then lead to all types of insights, changes to processes, modifications to services, and even innovations.

Equally important was how these "new" ideas and insights help organizations rethink what they are doing. Often, they can better hone in on their targets because now they have a deeper understanding of their own "ways of doing things" and how well they align (or don't align) with their customers' needs.

Since we know that change is painful, observing with fresh eyes how something is being done can often enable people to better see ways to change those habits. Pretty amazing insights emerge from a little anthropology!

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