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Business Change Management

Business Change Management

Time to Add Gratitude to Your Life—And Your Company's Culture!

On Feb 14, 2019 6:00:00 AM

/ Andi and Andy Simon

Categories: Andrew Simon, Andrea Simon, gratitude, business culture, culture, Corporate Culture, corporate anthropologist, Managing change


 
"As we express our gratitude, we must never forget that the highest appreciation is not to utter words but to live by them." John F. Kennedy

This time of year is when we at SAMC reflect on the past and prepare for the future. It is also a time to express our appreciation and gratitude for successes, as well as what we have tried and may not have achieved. 

Reflecting on gratitude and expressing it is as essential to people's personal lives as it is to their businesses and careers. In fact, those who focus on expressing their gratitude tell us that it repays them in spades. So why don't we all do it?

Gratitude: what does that really mean? 

While the terms gratitude and appreciation may seem interchangeable, there are actually some subtle differences. While appreciation is a way of recognizing a job well done, gratitude is more personal. It expresses thanks for a benefit one has received.  

As we work with companies and not-for-profits, we often find that people seem to have a hard time saying a simple "thank you" to someone. We're not talking about an award or special recognition for completing a task, just a simple "Hey, thanks for doing that so well. I truly appreciate it." 

It's rare to hear business leaders say how grateful they are for their team, their clients or their successful company. Why is this?

There's one exception: a long-term client of ours whom we just adore, in large part because they are always expressing their gratitude to us (their consultants), their staff and their clients. As we receive their thanks and hear the same from their staff, we believe that their success is mainly due to this feeling of and consistent expression of gratitude. 

Today's blog is about this gift of gratitude: what is it, why you and your company should embrace it, and how it will make you and those around you smile and shine. Most of all, it is about how to build an organizational culture that goes beyond the functional things that have to be done and creates an entirely new perspective on the people getting it done. Along the way, it also shines a light on how company culture really matters. 

Why should we worry about appreciating others and expressing our gratefulness or gratitude?

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What Professional Services Risk If They Continue To Avoid Change

On Dec 12, 2018 8:56:56 AM

/ Andi and Andy Simon

Categories: Culture Change, Corporate Anthropology, business culture

Despite how much people love the abstract notion of change, when it really happens, they hate it. That's because real, lasting change requires some big shifts in how you do things. And what we're seeing with many of our clients is that adapting to today's new technology, new business environments and new generations’ approach to the workplace is bumping up against people’s resistance to change and their understanding of what this thing called “culture” really is. 

Changing corporate culture is particularly difficult because the human brain is designed to rely on habits and certainty. When people hear the words, “We have to change the way we do things here,” their brains immediately look for ways to protect the status quo.

So given all the roadblocks that people's brains put up, how do you drive change?

The challenges of changing a culture, particularly a professional services firm

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How Storytelling Can Transform Your Culture And Energize Your Team

On Apr 11, 2018 10:15:46 AM

/ Andrea Simon

Categories: business culture, Corporate Culture, Culture Change


What if each of your employees felt really appreciated, an integral part of the team? And what if these positive feelings then translated into better performance, higher output, more idea generation and greater company profit? Wouldn't that be great!

We all want that, right? But these things don't just happen on their own—they're nurtured by a positive company culture, one that values and champions every staff member, no matter their position. Many companies already have this kind of culture in place. Do you? If not, do you know how to get it?

For a little guidance, a recent article in Inc.com offers four strategies, all focusing on storytelling, and one of them even comes from me. (You can read the full article here.)

Storytelling is a great way to change your company culture

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