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Business Change Management

Business Change Management

Hate Change? Anthropology Can Make You and Your People Love It!

On Nov 23, 2018 6:00:00 AM

/ Andrea Simon

Categories: corporate anthropologist, business change, Culture Change

I often get calls from HR directors who say, "Help! I have a new CEO and he wants me to change the culture." And so I ask, "What's the problem?" And the HR person will say, "I don't really know what our culture is." And my answer to that is, "Well, what would the new CEO like it to become?" And they’ll say, "I'm not sure, but it isn't working so a new culture is what we need." Typically, they just want something different but they don't really know where they're going or how to get there. And they're not alone.

Many clients come to us because the times are changing and they know they have to adapt but they don't know how.

Change is something people hate. The brain hates it. The culture hates it. Organizations hate it. But as corporate anthropologists, we are convinced that what works—yes, really works—to successfully change an organization are the methods, tools and techniques of anthropology

Over and over again, we find that high-performing organizations thrive when they unleash the talent, passion and potential of their people. That has everything to do with building a better culture, and changing a culture for the better is what corporate anthropology is all about. 

To explain the kind of work we do at SAMC to help organizations change, I recently produced this webinar. It will help you understand the pain and challenges of change and why we just hate to do it. Then it will take you through the building blocks needed to change people. I'll touch on a few key concepts here in this blog but to get the full story, you really need to watch the webinar. Just click on the graphic below.
To read the full transcript of the webinar, click here.

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Change Might Be Exactly What Your Organization Needs To Be Successful

On Nov 15, 2018 6:34:51 AM

/ Andrea Simon

Categories: corporate anthropologist, business change, Culture Change

"Continuing to do what’s working is easy. What’s harder is to stop doing the things that aren’t working."

My thoughts exactly. In fact, in a recent Forbes article about how first-time CMOs need to focus on what to keep doing, start doing and sometimes more importantly, stop doing, I'm referenced as saying that just like individuals, fear, habit and hope can keep companies (even the most successful ones) from evolving. 

The article then mentions a previous Forbes blog of mine, "Why We're So Afraid of Change -- And Why That Holds Businesses Back," in which I discuss how so many businesses we work with at SAMC find themselves stuck, experiencing zero growth. The reason? (It's obvious to us but they can't see it.) In the midst of massive change all around them, they insist on using the same outmoded tactics to run their companies while wishing for the old world order to return. Good luck with that.

Beyond fearing change itself, many companies fail to see how the business environment itself is shifting.

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How Anthropology Unleashes Your Employees' Talent

On Oct 11, 2018 10:23:33 AM

/ Andrea Simon

Categories: business change, Culture Change, Corporate Culture, Corporate Anthropology

 

As you may know, our mission at Simon Associates Management Consultants is to help organizations change. Whether it's a large high-performing organization or a mid-size owner/operator, helping businesses change is our focus and our specialty. It's exciting work!

But, change is something that people hate. The brain hates it. The culture hates it. We see this all the time with our clients. Most organizations have a hard time implementing new ideas and new ways of doing things, even if they are good ideas and better, more productive ways of doing things.

So, what to do? How can you successfully change your organization? As corporate anthropologists, we have found that what works over and over again is "a little anthropology." Watch this webinar and you'll learn why and how you can do it too.

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Why I Love Leading Vistage Workshops

On Jun 21, 2018 6:00:00 AM

/ Andrea Simon

Categories: Blue Ocean Strategy, business change

 

I just finished leading another CEO workshop for Vistage, the very highly-regarded executive coaching organization. This was one of Chris Noonan’s groups in Denver, and I think it was my 386th Vistage workshop conducted over the past 11 years.

Next year, I am going to reduce the number of Vistage engagements, for a number of reasons. Yet as I finished this one, I realized why Vistage has been so meaningful to me as someone who likes to share what I know with others and help them grow, personally and with their business. To bring you into the experience, I'd like to share some of the magic of the three hours the CEOs and I spent together in Denver.

Vistage members: eager to learn, explore, dig deep and grow

During Chris's typical introduction, he asks each business leader to tell me about their company, themselves and the hot stuff they are working on. These particular folks were much like other Vistage members but different from our clients at SAMC. They come to these monthly sessions with an eager interest in learning something they can apply to their business in some way to bring about big changes and meaningful growth. 

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Change: It's Scary But Take The Plunge Anyway!

On Mar 21, 2018 6:45:00 AM

/ Andrea Simon

Categories: Entrepreneurs, change, business change, Inbound Marketing

 

As you already know if you've read any of my blogs, I am a corporate anthropologist who launched Simon Associates Management Consultants almost two decades ago to help organizations change using the theory, methods, and tools of anthropology. Before that, I was a tenured professor and then an executive in banking and healthcare—always focused on change.

My husband, Andrew Simon (Andy), joined SAMC several years ago after many decades as a successful entrepreneur. Since he was not an anthropologist, our positioning was not going to be an easy one to fit him into. And yet, the more we thought about it, he fit the modus operandi perfectly, as I describe in a recent article I wrote for Home Business Magazine, which you can read here.

The challenge for us was: How could Andy take his expertise and apply it in ways that worked within our company’s market positioning? We knew he was a great innovator and knew how to grow businesses at all stages of their development — from start-ups and early-stage companies to mid-market companies ready to expand their scope and shape. And when you think about it, growing is all about change.

SAMC is all about helping businesses change but we realized we had to change, too.

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3 Tips for HR Directors to Lead Successful Culture Change

On Nov 29, 2017 12:36:00 PM

/ Andrea Simon

Categories: Corporate Culture, Culture Change, business change

In a recent blog, I wrote about the daunting challenge facing Human Resources Directors who are tasked with helping their organizations assess and change their cultures. During a workshop on this topic, I explained the tools they could use for diagnosing the values, beliefs and behaviors that make up a company’s culture today and how to determine what these defining attributes should become in the future.

But implementing lasting culture change is far more complex than simply saying:  “Let's be more innovative.” Or, as one client said to me: “I want a culture that really delivers results.” They really need to know how to drive change.

For culture change to work, 3 things need to be in place: 

  1. A shared understanding of what the culture is today.
  2. Agreement about what the company’s leadership would like the culture to become in the future.
  3. A process to begin and sustain that transformation, along with ways to monitor, measure and celebrate the successful culture change as it evolves. 
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Change is Coming...Are You Ready?

On Oct 19, 2017 7:00:00 AM

/ Andrea Simon

Categories: business change, vistage, Managing change


A terrific Vistage International colleague of mine, Elisa Spain, published this insightful and very timely blog about the best way to respond to disruptive change. (Hint: it's not to run and hide.) I re-post it below but you can also read it here.

Vistage economist, Alan Beaulieu, CEO of ITR, issued a simple warning in recent days: “It’s been a good year, but there is a change coming,” he said. “Things are going to slow down.”

For those of us who follow ITR, we know the recession Beaulieu expects next year is one that he’s been forecasting for some time. To be clear, he is forecasting a normal cyclical downturn, not a deep recession.

Beaulieu expects the modestly improving economic climate will continue until February, but, he expects the U.S. industrial production index to peak in the second month of 2018. When that happens, look for things to taper off the rest of the year before turning more sharply downward in 2019.

And, here is Beulieu’s most important message, “When the downturn happens, smart company executives will use the slowdown to invest in your business, from equipment to ERP systems, from talent to technology.”

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Want To Change Your Organization? Make It Like An Exciting Play.

On Sep 13, 2017 6:00:00 AM

/ Andrea Simon

Categories: Andrea Simon, Corporate Culture, Culture Change, business change

Several clients have recently asked us to help them change their cultures. One is a healthcare client that is preparing for value-based payments. Another is an organization that needs to eliminate layers of management and become more innovative, thus empowering people in the field. A third is ready to open new markets and wants its staff to lead the charge.

Without a good process for driving change it is hard to build a successful business. 

Whatever type of organization you are, change is painful. But once you put a process in place, the changes you need can actually happen. People know how to play a new game or get on stage and perform a new role. Why can't they do the same in their jobs? Maybe they need a script, rehearsal time and a good coachyou!!

Our recommendation for a great change process that works!

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