We often tell our clients that if they need to reignite their business or change their market strategy or create a new business model, they should have a crisis or create one. Well, with the COVID-19 pandemic upon us, the crisis is here, and change is all around us. So what can you do individually and as a business to adapt?
First, don’t panic. Don’t be the proverbial deer in headlights. By being willing to change in big ways and small, you are doing something good to help others and protect yourself. It is ok.
Next, how do you help your folks respond so they too know it is ok? This is a time for exceptional, emotionally intelligent leadership. Keep it simple. You need to lead so others trust your judgments and want to follow you. No one knows exactly what to do right now, so it is a time to learn how to deal with an unknown crisis together.