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Business Change Management

Business Change Management

What Time Is It? Time To Change

On Aug 15, 2019 6:00:00 AM

/ Andrea Simon

Categories: Andrea Simon, Culture Change, Managing change, business change management

Maybe it is time to change “Change Management”

In today's highly competitive, technologically disrupted business environment, one thing that’s a constant across all industries is change. It cannot be ignored—it must be embraced. But how? How do you change when our brains hate it? And, while change is all around us, few of us really know how to change, i.e., how to adopt new ways of doing things. We're much more comfortable with the way we've always done things in the past. So why change?

Because we must. The times demand it. Even though change is pain, we really need to learn the methods and strategies for bringing about real, transformative change, and then apply them. And fast.

Is meaningful and lasting change possible?

Yes. But, it takes genuine buy-in from the executive leadership and a strong understanding of the current vs. desired corporate culture. If these fall into place, culture change can indeed not only happen but revolutionize a company.

To understand how you too can do this, read our white paper which contains a step-by-step slide show explaining the necessary steps an organization must take to bring about real change. In this way, you and your business can overcome today's challenges and boldly embrace the future.

To download our white paper, "Everything is Changing but Change Management. Why Is It Not Working?," click below.

Download Change Management White Paper

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How A Blue Ocean Strategy® Is Right for Delaware Valley University

On Aug 6, 2019 6:00:00 AM

/ Andi and Andy Simon

Categories: Andrew Simon, Andrea Simon, Higher Education, anthropology

Higher ed is “On the Brink” of big "Blue Oceans"

Higher education is an old, established system facing a fast-changing market space — not a good mix. If you are in higher education in 2019, you are well aware of the challenges you are facing. What do you do if you are not among the top 50 colleges in the country with major endowments and large numbers of potential student applicants? What is your role and for whom? Could a Blue Ocean Strategy help you find your purpose and successfully attract today's generation of students?

Delaware Valley University: case study of a successful Blue Ocean Strategy

These were the challenges facing Delaware Valley University (DelVal) when they hired us to do Blue Ocean work with them. They were asking big strategic questions. Our job was to help them find the right answers. You might be facing the same problems as well: too few students, shifting demands of faculty and staff, challenges from the workplace, and questions about the real value of a college education.

What really impressed us about DelVal's leadership was how they wanted to share their Blue Ocean Strategy work to help other higher ed organizations of all shapes and sizes step back and rethink where they are going and how they are going to get there — big strategy questions. So after helping Maria Gallo (DelVal's president) and her team successfully construct a new strategic plan for the University, we turned our work with them into a comprehensive case study which we offer here as a white paper. 

Find ways to meet unmet needs in ways the competition isn't 

This white paper is designed to help you shift from competing in a "red ocean" with other colleges and universities to finding innovative ways to tackle students’ unmet needs, and seeking nonusers who could actually become enrolled “users,” albeit in different ways than in the past. That, in a nutshell, is what Blue Ocean Strategy is all about.

To download our white paper, "Delaware Valley University Embraces Blue Ocean Strategy®," click below.

Download DelVal University Blue Ocean Strategy White Paper

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What Makes Arizona State University the Most Innovative College in the US?

On May 1, 2019 6:00:00 AM

/ Andi and Andy Simon

Categories: Andrew Simon, Andrea Simon, corporate anthropologist, Higher Education

At Simon Associates Management Consultants (SAMC), we have been working with a wide range of colleges on Blue Ocean Strategy®, encouraging long-established institutions to step back and look at themselves with fresh eyes.

Why must they do this, and why now? Because times are changing. Colleges, universities, trade schools and all other educational institutions are competing for a smaller and smaller base of high school graduates seeking a college education. In fact, traditional high school graduates now represent only 20% of college student bodies, with the other 80% filled by post-traditional students from all walks of life.

The challenge in higher education: to create innovative solutions that better match the needs of students

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Who Are the Successful Innovators in Higher Education?

On Apr 10, 2019 6:00:00 AM

/ Andi and Andy Simon

Categories: Andrew Simon, Andrea Simon, Blue Ocean Strategy, Higher Education

For many years, we have been working with colleges, universities and higher education associations, primarily conducting Blue Ocean Strategy® workshops and implementing branding and marketing strategic plans. And what we've been seeing lately is that academic leaders are finally realizing that they can no longer wait for their students of the past to return. More and more, they're waking up to the fact that if they don’t start implementing innovative, radically new ways of doing things, they may not have a way forward in the not too distance future. In short, they know they have to change.

Therefore, as change experts, we thought it would be very timely to share some of the major developments we're observing in higher ed and the impactful and fruitful ways in which several institutions are embracing change. 

Higher education today is at a crossroads.

All around the country, colleges and universities are facing more challenges than at any other time in their history. 

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Time to Add Gratitude to Your Life—And Your Company's Culture!

On Feb 14, 2019 6:00:00 AM

/ Andi and Andy Simon

Categories: Andrew Simon, Andrea Simon, corporate anthropologist, Managing change, Corporate Culture, culture, business culture, gratitude


 
"As we express our gratitude, we must never forget that the highest appreciation is not to utter words but to live by them." John F. Kennedy

This time of year is when we at SAMC reflect on the past and prepare for the future. It is also a time to express our appreciation and gratitude for successes, as well as what we have tried and may not have achieved. 

Reflecting on gratitude and expressing it is as essential to people's personal lives as it is to their businesses and careers. In fact, those who focus on expressing their gratitude tell us that it repays them in spades. So why don't we all do it?

Gratitude: what does that really mean? 

While the terms gratitude and appreciation may seem interchangeable, there are actually some subtle differences. While appreciation is a way of recognizing a job well done, gratitude is more personal. It expresses thanks for a benefit one has received.  

As we work with companies and not-for-profits, we often find that people seem to have a hard time saying a simple "thank you" to someone. We're not talking about an award or special recognition for completing a task, just a simple "Hey, thanks for doing that so well. I truly appreciate it." 

It's rare to hear business leaders say how grateful they are for their team, their clients or their successful company. Why is this?

There's one exception: a long-term client of ours whom we just adore, in large part because they are always expressing their gratitude to us (their consultants), their staff and their clients. As we receive their thanks and hear the same from their staff, we believe that their success is mainly due to this feeling of and consistent expression of gratitude. 

Today's blog is about this gift of gratitude: what is it, why you and your company should embrace it, and how it will make you and those around you smile and shine. Most of all, it is about how to build an organizational culture that goes beyond the functional things that have to be done and creates an entirely new perspective on the people getting it done. Along the way, it also shines a light on how company culture really matters. 

Why should we worry about appreciating others and expressing our gratefulness or gratitude?

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Celebrating the Simon Initiative for Entrepreneurship

On Dec 21, 2018 6:00:00 AM

/ Andrew Simon

Categories: Andrew Simon, Andrea Simon, women in business, women entrepreneurs, The Simon Initiative, advisors for entrepreneurs


A day filled with excitement and insights as women gather to launch the Simon Initiative for Entrepreneurship.

It is not every day that you get a chance to do what you really want to do! Andi and I have been fortunate. We have been successful entrepreneurs who grew our businesses and are now sharing our experiences with others to help them do the same.

After I sold my company, Andi and I decided to make a contribution to Washington University in St Louis, something which would have a long-term impact, a multiplier effect, by connecting people throughout the university and even into the surrounding communities.

While it started as just an idea, like other entrepreneurs we knew that if we worked hard enough on it, something exciting would emerge. The Simon Initiative for Entrepreneurship came out of a lot of good ideas from the talented people at Washington University.

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Hire Anthropologists! It Might Be Your Smartest Business Move

On Oct 13, 2018 7:27:00 AM

/ Andrea Simon

Categories: Andrea Simon, corporate anthropologist, Corporate Anthropology, anthropology, business change management, business leadership

Recently I was interviewed by INSIDE Public Accounting on the business applications of corporate anthropology. I will be speaking at IPA's 2018 PRIME Symposium conference, so this interview served as a kind of sneak peek into what I will focus on in the culture change workshop I'll be conducting. (You can read the entire interview here.)

My focus was on the importance of observational research to better understand why people behave the way they do, especially when interacting with a product or service. By observing behaviors, anthropologists are trained to see things people do not always know they are doing. These observations then lead to all types of insights, changes to processes, modifications to services, and even innovations.

Equally important was how these "new" ideas and insights help organizations rethink what they are doing. Often, they can better hone in on their targets because now they have a deeper understanding of their own "ways of doing things" and how well they align (or don't align) with their customers' needs.

Since we know that change is painful, observing with fresh eyes how something is being done can often enable people to better see ways to change those habits. Pretty amazing insights emerge from a little anthropology!

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How Blockchain is Transforming Business, Today!

On Oct 11, 2018 9:16:00 AM

/ Andrea Simon

Categories: Andrea Simon, Culture Change, corporate anthropologist, blockchain, technological innovation, block chain

Blockchain technology is continuously improving and developing, and it’s here to stay. It might have seen its first application with the advent of cryptocurrencies like Bitcoin, but its real potential lies in its ability to transform the business landscape as we know it.

What's Blockchain, You Ask?

Basically, blockchain is a digital ledger that currently is used to track, record and store transactions on blocks. When applied to business, these same blocks of data have the potential to perform any type of sale, goods exchange, contract, payment, monitoring or recording.

As this technology becomes fine-tuned over the coming decade, companies will start to integrate blockchain more and more into their processes and business relationships. And with so much potential on the horizon, it’s worth taking a look at how exactly blockchain technology can transform business.

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Innovative Applications of Corporate Anthropology in Business

On Oct 9, 2018 8:00:00 AM

/ Andrea Simon

Categories: Andrea Simon, Corporate Anthropology, Corporate Culture, anthropology, culture

Applying the humanities to business isn’t anything new. In fact, the corporate world has a long tradition of embracing various studies of human society and culture to explain and benefit its many strategies. And when it comes to anthropology — the study of human and social behavior — the story isn't much different.

But as the pressure mounts for college students to take STEM courses (Science, Technology, Engineering and Math), the humanities and social science programs are struggling to sustain their relevance. Nevertheless, there are still humanities majors who dominate the business world, and 75% of today's entrepreneurs were liberal arts majors, in part because there were no programs teaching entrepreneurship when they were in college.

Fortunately for those with anthropology degrees, there has been an increase in recent years in the application of anthropology to the world of business. This has given birth to the term "corporate anthropology" — the study of human values, beliefs and behaviors in the business environment. Now, anthropology is thriving in business, driving change and innovation in a number of different areas.

Here is a brief overview of how corporate anthropology is changing its role in the business arena, how business is changing anthropologists, and why should you try it for your own company.

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How to Get People to Adopt Blockchain?

On Aug 16, 2018 6:21:42 AM

/ Andrea Simon

Categories: Andrea Simon, Culture Change, business model innovation, business innovation, blockchain, technological innovation

In 1989, Tim Berners-Lee developed an open system which did not require access and which enabled the exchange of information on a global scale unseen in human history. Back then, the World Wide Web had a small community of devout users, while others wondered what it was and generally remained skeptical.

Like any new technology in its infancy, the internet raised a lot of questions. But look at where we are now.

The story of blockchain technology has the same potential. Like the internet, blockchain is developing out of necessity. When the global economy crashed in 2008, the first blockchain was conceptualized to change the way finances function. And like the emergence of the first emails, Bitcoin and other cryptocurrencies were developed to drive the development of blockchain technology forward.

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