From Guest Blogger Mary Beth Nelsen
Mary Beth Nelsen: How Employees Who Refuse To Change Can Damage Your Entire Business
Categories: business change management, business change, change, behavior change
David Grebow and Stephen Gill: When History Happens And No One Notices
/ David Grebow and Stephen Gill
Categories: business change, technological innovation
From Guest Bloggers David Grebow and Stephen Gill
“When we look back across five centuries, the implications of the Renaissance appear to be obvious. It seems astonishing that no one saw where it was leading, anticipating what lay around the next bend in the road and over the horizon. Even the wisest were at a hopeless disadvantage, for their only guide in sorting it all out — the only guide anyone ever has — was the past, and precedents are worse than useless when facing something entirely new.”
—William Manchester, A World Lit Only By Fire
In the 1980’s, technology, automation, artificial intelligence and globalization combined for the first time to form a new powerful force. The impact of this force began the historic — and too often unnoticed — transition from a labor-intensive workforce that had existed for thousands of years to what is still a relatively new and emerging mind-intensive workforce. In our book, “Minds at Work,” we refer to this period as The Great Inflection Point when we moved from managing hands to managing minds.