I had just finished a 3-day training program. My husband asked what in the world could require three whole days. Thinking he was actually interested, I began to explain the process, including skills development, change management, practice, gaining buy-in, coaching, feedback, etc.
His eyes had already glazed over, but one thing caught his ear. “Gaining buy-in? That’s simple.” He held out one hand. “Here’s your paycheck.” He held out the other hand. “Here’s your job. You want the paycheck? Do your job.” His training programs are very brief. The message is clear. But when change is involved, it’s not that simple.