<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=179432805882575&amp;ev=PageView&amp;noscript=1">

Business Change Management

Business Change Management

Andrea Simon

Andrea (Andi) Simon, Ph.D., principal and founder of Simon Associates Management Consultants (SAMC), has over 20 years’ experience as a sr. executive in the financial services and healthcare industries. A Blue Ocean Strategy® practitioner and trained in Innovation Games®, Andi brings the unique perspective of anthropology to businesses and organizations that need to “see, feel and think” in new ways.
Find me on:

Recent Posts

How Storytelling Can Transform Your Culture And Energize Your Team

On Apr 11, 2018 10:15:46 AM

/ Andrea Simon

Categories: Culture Change, Corporate Culture, business culture

How Storytelling Can Transform Your Culture And Energize Your Team 

What if each of your employees felt really appreciated, an integral part of the team? And what if these positive feelings then translated into better performance, higher output, more idea generation and greater company profit? Wouldn't that be great!

We all want that, right? But these things don't just happen on their ownthey're nurtured by a positive culture, one that values and champions every staff member, no matter their position. Many companies already have this kind of culture in place. Do you? If not, do you know how to get it?

For a little guidance, a recent article in Inc.com offers four strategies, all focusing on storytelling, and one of them even comes from me. (You can read the full article here.)

Storytelling is a great way to change your company culture

Read More → Back to Top

Entrepreneurs: Focus On Unmet Needs Through Visual Exploration

On Mar 27, 2018 6:00:00 AM

/ Andrea Simon

Categories: Entrepreneurs, Corporate Anthropology, business growth strategies, anthropology tool kit, change

 

If you are an emerging entrepreneur searching for a big idea or a budding business owner building your new enterprise, you are probably great at seeing things with fresh eyes. You know that people are waiting for new solutions to their recurring problems.

Maybe they are struggling with a problem for which they have still not found the right answer. Maybe your partners and suppliers have pain points dealing with your processes and systems. Or, maybe your own employees might be struggling with company practices that aren’t working. 

Whatever the situation, people need some great entrepreneur to see things with fresh eyesand bring them the help they need! 

It isn't more of the same, cheaper.

Whether it is the needs of a new customer you want to serve, or the challenges of your staff with your business model design, or the irritated supplier who wants you to get it right, you have some work to do.

But before you can solve your customers' and employees' issues and improve the situation, you need to know how they really “feel.” What are their thoughts? Their opinions? What changes do they hope to see? Which of your products or services do they wish were different? How do they solve their problems now? Do they decide to use competitors' products?

To answer all these questions, you need to go to the source. Please don't just ask them! Go Exploring!

Read More → Back to Top

Change: It's Scary But Take The Plunge Anyway!

On Mar 21, 2018 6:45:00 AM

/ Andrea Simon

Categories: Entrepreneurs, Inbound Marketing, business change, change

 

As you already know if you've read any of my blogs, I am a corporate anthropologist who launchedSimon Associates Management Consultants almost two decades ago to help organizations change using the theory, methods, and tools of anthropology. Before that, I was a tenured professor and then an executive in banking and healthcare—always focused on change.

My husband, Andrew Simon (Andy), joined SAMC several years ago after many decades as a successful entrepreneur. Since he was not an anthropologist, our positioning was not going to be an easy one to fit him into. And yet, the more we thought about it, he fit the modus operandi perfectly, as I describe in a recent article I wrote for Home Business Magazine, which you can read here.

The challenge for us was: How could Andy take his expertise and apply it in ways that worked within our company’s market positioning? We knew he was a great innovator and knew how to grow businesses at all stages of their development — from start-ups and early-stage companies to mid-market companies ready to expand their scope and shape. And when you think about it, growing is all about change.

SAMC is all about helping businesses change but we realized we had to change, too.

Read More → Back to Top

Do They Hate Guns Or Are They Brilliant Marketers? Both, Actually.

On Mar 4, 2018 11:00:00 AM

/ Andrea Simon

Categories: Andrea Simon, Managing change, social marketing, Corporate Culture, business strategy, social media

 Guns on display at the Dick's Sporting Goods store in Danvers, Mass., on Wednesday. (C.J. Gunther/EPA/Shutterstock, courtesy of The Los Angeles Times)

Here we go again. There's a school shooting, then a lot of tears and hand-wringing, then nothing happens.

But wait, maybe, just maybe, this time is different.

I'm of course referring to the recent mass shooting in Parkland, FL that killed 17 people, including 14 students, a geography teacher, an assistant football coach and the school's athletic director. In response, three major U.S. retailersWalmart (one of America's largest firearm retailers)Dick's Sporting Goods and Kroger—have "voluntarily restricted gun sales to make a policy statement and manage their image with consumers," reports The Los Angeles Times.

According to the article, these retailers "are responding to the national uproar that followed the shooting...especially the feverish debate on Facebook, Twitter and other social media platforms. They are not waiting for legislative action to improve matters."

So are these retailers really anti-guns or are they trying to look good to their customers?

Both. 
Read More → Back to Top

Terrific Websites to Empower Successful Women Entrepreneurs

On Feb 27, 2018 8:40:00 AM

/ Andrea Simon

Categories: Entrepreneurs, Andrea Simon, women entrepreneurs, business innovation, The Simon Initiative

 

Whether you’ve been in business a long time or are an aspiring business owner, you’ll discover how powerful and empowering it is to be supported by your fellow female entrepreneurs as you navigate your way through the complexities of entrepreneurship as a woman in today’s world.

We’ve put together a list of incredible websites with the mission to empower women entrepreneurs on their journey to success. You may be ready to grow an innovative business to reach your pinnacle of success.

The list below shows you the wide range of missions for these leaders. From the stories you will see on She Owns It to the EveryGirl that might just be you looking for the inspiration to live that great life. Take it from two life-long entrepreneurs. It is a great journey. One we love to share.

Read More → Back to Top

How To Help Your Team Stop Mourning The Old And Love The New

On Feb 13, 2018 6:00:00 AM

/ Andrea Simon

Categories: Culture Change, healthcare change

 

As we see the healthcare world continue to consolidate, mergers and acquisitions are becoming the lay of the land. But although the process of merging two different (sometimes very different) cultures is becoming more common, it's not getting any easier. In fact, for several of our current and former healthcare clients, it's very, very challenging. 

As I said in my recent article for Hospital Impact, even though mergers may make good business sense, they tend to create a “flight or fight” response in the people in the organization being merged or acquired. Why? Because people just hate change.

Staff members (medical or not) usually are not happy in the new, merged world—they liked the one they had before. They're not sure how well they fit into the new organization's culture so they tend to assume the worst. 

Mergers are really hard on physicians and staff

From a series of interviews we conducted with doctors, nurses and support staff, we learned that people who have gone through a merger or acquisition are angry and irritated. While they are making more money in many cases, and their offices may be running more efficiently, they are unhappy. There are many reasons for this, namely:

Read More → Back to Top

Developing a Positive Culture Where People and Performance Thrive

On Feb 6, 2018 6:00:00 AM

/ Andrea Simon

Categories: Culture Change, culture

Can you contribute anything to a positive culture at work? Well, you can do more than you might think, as shown both by research and practice! Whether you are a leader, a consultant or an employee, you can build an organization that thrives because of the type of culturethe values, beliefs and behaviorsthat you encourage.

That’s what Marcella Bremer talks about in her new book, Developing a Positive Culture where People and Performance Thrive,” all about helping organizations become much more effective, "positive cultures."

Positive organizations are better at change, more innovative, more competitive, more profitable, and also contribute more to the world. When we work in a positive organizational environment, we can thrive at work, achieve extraordinary performance and make a meaningful contribution. And who wouldn't want that!  

So, are you ready to drive your change?

Read More → Back to Top

How To Get Your Brain To Let Go Of Its Old Bad Habits

On Jan 3, 2018 5:55:15 PM

/ Andrea Simon

Categories: Andrea Simon, Change Management, Blue Ocean Strategy, business innovation

Blue Ocean Strategy®: It works when you work it but not when you don’t

I was speaking with someone recently who works for a ski resort that had wanted to find a Blue Ocean Strategy several years ago. Skiing and snowboarding were not growing, and mountains—whether they were destinations or weekend retreats—needed to find more nonusers to enjoy the experience.

Unfortunately, their Blue Ocean Strategy had not taken them very far so they abandoned it. While disappointing, this was not unfamiliar.

At SAMC, we often work with companies that need or want to change and that think, perhaps, they too can be a Blue Ocean success story. What we find is that they can, but it requires a combination of a crisis, a willingness to make the unfamiliar familiar and a Blue-Ocean style toolkit that can provide process and comfort to the unknown.

Microsoft vs. Apple: A leak ended a promising new product that might have dominated the market

The fact that this ski area had not succeeded was disheartening. What might they have done differently to find and implement a Blue Ocean Strategy?

Read More → Back to Top

How Blue Ocean Strategy® Helps You Find (and Convert) Nonusers

On Dec 14, 2017 6:00:00 AM

/ Andrea Simon

Categories: Blue Ocean, business growth strategies, business model innovation, Blue Ocean Strategy Expert

What types of innovations open new markets successfullyand help you grow your business by adding innovative value, not just incremental improvements? And a related question: are you just thinking business innovation or doing it?

Blue Ocean Strategy shows you how to find uncontested market space which you can own

Blue Ocean Strategy focuses on unlocking new markets, described as "blue oceans," rather than competing in existing markets, or "red oceans." By creating a blue ocean of new customers, businesses don't compete for a small, highly competitive pool of existing customers. 

How are you attracting customers?

At SAMC, far too many of our clients are working with the same customers in the same way they have always done...until something happens and those customers float away. 

As we work with our Blue Ocean Strategy clients, we repeatedly see some great "aha moments" when they realize that amazing opportunities are often all around them. All they need to do is recognize them. This typically begins when clients go exploring with us to "see, feel and think" in new ways—and it is that "seeing" part that is so important. 

I'd like to share two stories here, each of which are available in more detail in my award-winning book, "On the Brink: A Fresh Lens to Take Your Business to New Heights." 

Read More → Back to Top

How Anthropology Can Save Your Business

On Dec 5, 2017 7:00:00 AM

/ Andrea Simon

Categories: Business Anthropology, Corporate Anthropology, anthropology

The reason I love anthropology is because it teaches you to see, feel and think in new ways so you can successfully adapt to change. These days, it’s not the strongest or smartest who will survive—it’s the most adaptive. Nowhere is this more apparent than in the business world, where anthropology is beginning to play an enormous role. Indeed, when anthropology is applied to companies, truly amazing things happen!

This week's Top Picks:
4 ways to learn about anthropology's massive impact on business

Corporate anthropologists are finding that people know all too well the challenges of building and sustaining a business, especially in these fast-changing times. What they need is a new toolkit, an anthropologist's toolkit, because what worked in the past isn't working today. Opening your eyes to the possibilities that are all around you is at the heart of how anthropology can help revitalize a business. Check out the 4 resources below and let me know if lessons learned can help your business. Enjoy!

Read More → Back to Top

Growing your business? Subscribe to our blog for great articles delivered straight to your inbox!

Subscribe to the Blog

Subscribe to our Podcast:

Categories

see all