These are chaotic times. And we are in crisis mode. And while there are significant problems, there are also great opportunities. We can re-create our companies and ourselves for the future. No doubt it’s going to be very different. The challenge, however, is that people are uncomfortable when there’s no certainty. What I am suggesting is that this is the time for us to begin to use new tools and to see how we can adapt ourselves, our companies, our staff and our customers in innovative ways.
